POSITION OVERVIEW
Provide clerical and administrative support to the Licensing Department.
ESSENTIAL JOB FUNCTIONS
The information provided below encompasses the functions and capabilities linked with this position.
Duties and Responsibilities
The individual in this position is expected to engage in the following work-related activities.
 Review and reconcile Licensing related invoices to ensure accuracy.
 Assist with accurately maintaining data in a variety of databases, spreadsheets and lists, and prepare and
distribute reports as needed, including renewal reports, position reports, active employee reports, and renewal
background reports.
 Assist with drug testing administrative activities, including tracking whether employees complete required tests.
 Assist with maintaining licensee and other important and confidential department files.
 Maintain Live Scan fingerprint machines, fingerprint licensing applicants and employees as needed, process
resubmissions and maintain related records and paperwork.
 Track fingerprint submissions and resubmissions, correspond with NIGC regarding issues such as missing results
and name search requests.
 Maintain department office equipment, and inventory and order licensing supplies as needed.
 Assist with the production and tracking of replacement badges, including printing badges, tracking badges
returned, and communicating with other departments as necessary.
 Assist with front desk training and coverage on an occasional basis.
 Assist Licensing Agents when needed with new hire, rehire and upgrades by taking photos and printing/issuing
badges
 Other duties as assigned.
Skill Profile
The individual in this position is expected to possess and exhibit the following knowledge, skills, and abilities.
 Demonstrate a commitment to and value for conducting oneself in accordance with highest standards of integrity
and ethical behavior, particularly with regards to maintaining confidentiality and safeguarding sensitive
information, in compliance with all applicable laws, rules and regulations.
 Ability to effectively communicate information and ideas, as well as compose clear, effective, and grammatically
correct routine reports and business correspondence appropriate for the intended audience.
 Ability to comprehend and apply a common sense understanding to carryout detailed but simple written or oral
instructions.
 Excellent problem solving skills related to standard situations with common, predictable variables.
 Demonstrate a high degree of accuracy and attention to detail, including cross-referencing information from
multiple sources and accurately translating data.
 Ability to carry out basic mathematical computations, including add, subtract, multiply, and divide in all units of
measure using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; and draw and
interpret bar graphs.
 Ability to work both independently with minimum direction and as part of a team.
 Ability to work in a professional manner in an environment with individuals from many different cultures and
backgrounds.
 Working knowledge of MS Office, including document creation and editing in Word, messaging and calendaring in
Outlook, and performing routine tracking and basic computations in Excel.
Capability Requirements
The following capabilities are required to perform the essential functions of this position.
 Effectively communicate with others verbally and in writing, including by phone, e-mail, or in person.
 Understand, remember, communicate and apply routine oral and/or written instructions and factual information.
 Maintain sustained concentration on computer screens, and use keyboards and a variety of peripherals.
 Maintain sustained concentration and focus in a moderately noisy environment.
 Sit, stand and walk for extended periods of time, and stoop, kneel and bend repeatedly.
 Exert up to 15 pounds of force occasionally and/or up to 10 pounds of force frequently, to lift, carry, push, pull, or
otherwise move objects.
 Perceive the nature of sounds at normal speaking levels, particularly but not exclusively voices, and make
discriminations in sound.
 Sufficient vision to complete tasks requiring depth perception, color vision and ability to bring object into sharp
focus both close and far away.
 Tolerate sustained exposure to moderate noise and tobacco smoke.
Minimum Qualifications
The following are required of an employee in this position.
 One year experience and/or training in a similar position, or equivalent combination of education and experience.
 High school diploma or general education degree (GED).
 Current PGC Class "A" Gaming License.
 Ability to periodically travel locally, regionally, and nationally to trainings and other events.
 Must be age 21 or older.
 Requires passing background check, credit check, and drug screening upon hire.