POSITION OVERVIEW
Develop and administer all Licensing programs, policies, and processes in support of Gaming Commission operations and
to ensure the integrity of gaming operations and Tribal assets.
ESSENTIAL JOB FUNCTIONS
The information provided below encompasses the functions and capabilities linked with this position.
Duties and Responsibilities
The individual in this position is expected to engage in the following work-related activities.
 Directly manage all Licensing department staff, including recruiting, hiring, training, assigning and directing work,
evaluating performance, disciplining as necessary, addressing employee concerns, and guiding professional
development.
 Liaison with Commissioners directly regarding department goals and objectives, critical risks, and non-compliance
issues.
 Develop and execute plans and strategies to meet department goals and objectives.
 Identify need for, develop, modify, maintain, and distribute departmental Standard Operating Procedures and
other guidance documents, including incorporating regulatory best practices, adapting to regulatory changes, and
providing proper guidance to those carrying out departmental responsibilities.
 Disseminate, implement, and enforce department standards, policies, and procedures.
 Disseminate, implement, and enforce company standards, policies, and procedures, including conducting and
supervising licensure processing and evaluation activities.
 Develop, implement, and administer annual department budget in a manner that ensures the purchase of quality
products and services at competitive pricing.
 Make final determinations regarding applicant and vendor eligibility for gaming licenses in accordance with
applicable federal and Tribal- State Compact, Tribal Ordinance and regulations, and ensure proper notifications
are made to individuals, vendors and regulatory agencies regarding licensing decisions.
 Make recommendations to the Commission regarding applicant and vendor suitability for gaming licenses.
 Support the licensing hearings and appeals process, including preparation of Commissioner packets and
distribution of correspondence as required by Pechanga Gaming Commission regulations.
 Identify and assess potential risks and threats to the gaming operation related to licensure from internal and
external elements.
 Oversee record retention and reporting functions to ensure compliance with applicable standards and
regulations.
 Other duties as assigned.
Skill Profile
The individual in this position is expected to possess and exhibit the following knowledge, skills, and abilities.
 Ability to interact and collaborate with line employees, managers, executives, and regulatory agencies.
 Demonstrate a commitment to and value for conducting oneself in accordance with highest standards of integrity
and ethical behavior, particularly with regards to maintaining confidentiality and safeguarding sensitive
information, in compliance with all applicable laws, rules and regulations.
 Maintain advanced working knowledge of licensing regulations, as well as internal policies and procedures.
 Exhibit basic investigative skills and abilities, including interviewing applicants, pulling relevant data from complex
documents, identifying discrepancies and inconsistencies, establishing facts, and drawing valid conclusions.
 Ability to make sound and timely informed decisions in complex and potentially volatile situations.
 Demonstrate a high degree of accuracy and attention to detail in all tasks.
 Ability to read, analyze, interpret and apply governmental regulations, financial reports and statements, tax
returns, and legal documents.
 Ability to effectively communicate information and ideas, particularly to Commissioners and regulatory agencies,
as well as compose clear, effective, and grammatically correct reports, procedures, and business correspondence
appropriate for the intended audience.
 Ability to carry out basic mathematical computations, including add, subtract, multiply, and divide in all units of
measure using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; and draw and
interpret bar graphs.
 Ability to organize and prioritize own work and work of others in a setting with frequent and rapid priority and
assignment changes and additions coming from multiple sources.
 Ability to define problems, collect data, establish facts, and draw valid conclusions in the context of a variety of
situations with multiple variables, both predictable and unpredictable.
 Ability to work in a professional manner in an environment with individuals from many different cultures and
backgrounds.
 Working knowledge of MS Office, including document creation and editing in Word, messaging and calendaring in
Outlook, and performing routine tracking and basic computations in Excel.
Capability Requirements
The following capabilities are required to perform the essential functions of this position.
 Effectively communicate with others verbally and in writing, including by phone, e-mail, or in person.
 Understand, remember, communicate and apply routine and complex regulations, oral and/or written
instructions and factual information.
 Maintain sustained concentration on computer screens, and use keyboards and a variety of peripherals.
 Maintain sustained concentration and focus in a moderately noisy environment.
 Sit, stand and walk for extended periods of time, and stoop, kneel and bend occasionally.
 Exert up to 15 pounds of force occasionally and/or up to 10 pounds of force frequently, to lift, carry, push, pull or
otherwise move objects.
 Perceive the nature of sounds at normal speaking levels, particularly but not exclusively voices, and make
discriminations in sound.
 Sufficient vision to complete tasks requiring depth perception, color vision and ability to bring object into sharp
focus both close and far away.
 Sufficient ability to smell to recognize potential use or presence of alcohol or drugs.
 Tolerate occasional, sustained exposure to moderate noise and tobacco smoke.
Minimum Qualifications
The following are required of an employee in this position.
 Five years’ experience and/or training in a similar position; or equivalent combination of education and
experience.
 At least two years’ experience managing people.
 High school diploma or general education degree (GED).
 Current PGC Class "A" Gaming License.
 Certificate or license relating to interrogation or investigative training, such as private investigator license, law
enforcement certificate or certificate of completion for interrogation or investigative training specific to Tribal
entities.
 Ability to periodically travel locally, regionally, and nationally to trainings and other events.
 Must be age 21 or older.
 Requires passing background check, credit check, and drug screening upon hire.