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Frequently Asked Questions
 

Who is PeopleAnswers?

  • PeopleAnswers, Inc. is a software company that provides its clients with online tools that support the hiring process, including a behavioral assessment. The PeopleAnswers assessment gathers information about candidates’ behavioral characteristics and provides companies with additional information regarding their candidates.
  • I am qualified for the position, why do I need to go through this process?

  • Although you may be qualified for the position, the hiring company requires that all those interested complete an online process including the PeopleAnswers assessment. The PeopleAnswers assessment is designed to analyze a candidate’s behavioral characteristics independent of his or her qualifications. The information gathered by the assessment is generally used in addition to, rather than in place of, information about a candidate’s education, experience, and other qualifications when a company makes its hiring decisions.
  • What are the next steps after completing the online process?

  • PeopleAnswers is a third party software vendor, and we are not involved in the company’s hiring process once the online components are complete. You will need to contact the company for further information about its hiring procedures, including information about what to do after completing the online process and assessment.
  • Will the employing company call me after I finish this process?

  • PeopleAnswers is a third party software vendor, and we are not involved in the company’s hiring process once the online process is complete. You will need to contact the company for further information about its hiring process.
  • Can you give me the contact information of the employing company?

  • PeopleAnswers is not authorized to provide candidates with the contact information of any hiring companies. Try checking the company’s website for more information about its hiring process, including possible phone numbers and email addresses for candidates’ questions.
  • Why do I have to complete this process?

  • The company to which you have applied has chosen to use an online process, including the PeopleAnswers assessment in its hiring process. All candidates interested in employment with this company are required to complete this process.
  • What do I do if I forget my login ID or password?

  • Your login and password are only necessary if you are re-entering the system after previously registering and you want to continue where you left off. If you cannot remember your login ID or password, you may click the link labeled “Forgot Login/Password” to retrieve that information. You may also contact us by email at support@peopleanswers.com or call our support line at 1-800-608-4528. To reach our support team outside of the United States, please dial 1-214-445-2194.
  • I submitted an online request for my login information, but the response email tells me that I can’t be found in the database. What do I do?

  • If you requested your login information and were not found in the database, please submit your online request again, and make sure you include the email address that you used to register with the PeopleAnswers system. If you still cannot be found in the database, please contact our support line at 1-800-608-4528 during our regular business hours (7:30 a.m. to 6:30 p.m. CST) to retrieve your login information. To reach our support team outside of the United States, please dial 1-214-445-2194.
  • I submitted an online request for my login information, but I never received a response email. What do I do?

  • If you did not receive an email with your login information, please submit your online request again, and remember to check your “bulk,” “spam,” and “junk” mail folders in addition to your Inbox. If you still cannot find an email from PeopleAnswers with your login information, please contact our support line at 1-800-608-4528 during our regular business hours (7:30 a.m. to 6:30 p.m. CST) to retrieve your login information. To reach our support team outside of the United States, please dial 1-214-445-2194.



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    This software is the confidential property of PeopleAnswers and contains proprietary information belonging to PeopleAnswers. Any unauthorized access or unauthorized reproduction of this information will be considered a criminal act and will be pursued accordingly.Copyright © PeopleAnswers, Inc. All Rights Reserved. PeopleAnswers and Behavioral DNA are trademarks of PeopleAnswers, Inc.