What kind of information does PeopleAnswers collect from users of the Site?
We collect Personal Information that you submit to us, including, but not limited to, personal data (i.e., your name, mailing address, email address, social media account name, IM user account, and, depending on the Client-Employer’s needs, social security number), account information and optional information (i.e., education, marital status, income, etc.), as well as Personal Information collected from the test(s) and/or assessment(s) that you participate in at the Site. Personal Information is collected online when users voluntarily submit non-public personal information on the Site by establishing a customer account, taking a test, requesting information, receiving electronic notices or other similar communications.
We also collect Aggregate Information regarding users of the Site, including, but not limited to, tracking your progress through the Site. In general, only your IP address and/or user name, the type of browser you are using, and whether you are on a mobile device would be collected automatically when you access the Site for purposes of processing your login to your account on the Site or enhancing your Site browsing via cookies and/or auditing. Aggregate Information is non-personally identifiable (or anonymous) information about you, such as pages most frequently accessed by you or search terms entered by you.
In addition, a Client-Employer may be subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, you may be invited to voluntarily self-identify your gender, race, age, or ethnicity. Submission of this information is voluntary, and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. Client-Employers may also disclose your information in response to subpoenas or other legal process.
By providing information using the Site, you warrant to PeopleAnswers that your Personal Information is reliable for its intended uses, accurate, complete and correct, and that you will promptly notify us if such Personal Information is no longer current or correct.
How long is Personal Information kept for use on the Site?
Your Personal Information will be retained for fulfillment of the intended purposes for which such Personal Information is collected. We will establish minimum and maximum retention periods based upon the type of information collected (i.e. sensitivity), the intended purposes, and as otherwise may be legally required.
What are cookies and how are they used on the Site?
There is a web standard technology called "cookies" that can be used to provide you with tailored information from a website. A cookie is a small text file placed on your hard drive by our web page server. These cookies do not collect Personal Information, only Aggregate Information.
On those pages of the Site not requiring your account login, you may decline to accept cookies sent by the Site by selecting an option on your browser to reject cookies. However, some portions of the Site may require account login or account registration in order to access those areas. In such case, we ask that you provide us with basic information on our account set-up page. Cookies enable our server to know that you are a registered user; therefore, our registration system requires that you accept the cookies from the Site. Other sites linked to the Site also may send cookies; however we do not control such activities.
PeopleAnswers also may use a unique assigned number located with the Site’s URL to determine the web site from which you navigated to get to the Site. While this number may not be apparent to you, it does not contain your Personal Information.
How does PeopleAnswers use Personal Information?
We will use the Personal Information provided by you in accordance with good commercial practice and applicable law. If you provide us with your e-mail address (or have done so in the past), we will send e¬mail notifications to you in accordance with the user account preferences opted by you. When you set up your user account (and at any time thereafter), you will select and control how Personal Information is shared from your account settings. Your email will be used for notifications only. While you are free to do so, PeopleAnswers does not share your public email address with others in its public forums.
Once logged in to the Service, you will take and provide answers to one or more tests. After you complete the test(s), PeopleAnswers will prepare an Assessment based on your responses and/or answers. You are providing these answers/responses to PeopleAnswers to prepare an Assessment. The Assessment will be provided to one or more Client-Employers by PeopleAnswers. Your answers may also be used later by PeopleAnswers to prepare different Assessments for other Client-Employers (ones different than the Client-Employer to which you are currently applying and in connection with which you originally supplied your answers and responses to PeopleAnswers). PeopleAnswers will not supply your answers to Client-Employers unless expressly requested by Client-Employers.
As noted above, we share your Personal Information and our Assessment with the Client-Employers for which you currently work (if you are accessing the Site at the request of your current employer) or the Client-Employers with which you currently are applying or apply in the future for an employment position. If you do not wish to have your Personal Information (including test results/answers) used or re-used in this manner and/or an Assessment shared with any Client-Employer(s), you should not provide us with your Personal Information (though doing so will preclude you from using the Service or the Site). Please contact the Client-Employer to report that you are not willing to submit Personal Information through the Site.
We do not sell, give away, or in any way make available your Personal Information for any third-party marketing purpose. However, we may share aggregate, non-personally identifiable Personal Information that you provide as "Optional Information" with third parties for purposes of research and long-term validation studies. The Optional Information data is not directly linked with the required Personal Information requested on the Sign-Up page on the Site. Such required Personal Information is stored and kept separate from the Optional Information.
We may share Aggregate Information with third parties, however, we will only do so in a manner that does not identify the Client-Employer. PeopleAnswers also may match Aggregated Information on Site users with third party data and disclose aggregated user statistics in order to describe our services to potential advertisers, partners and other third parties, and for other lawful purposes.
Does PeopleAnswers share your Personal Information with Others?
As a general policy, PeopleAnswers does not share, sell or trade Personal Information with third parties without permission from the Client-Employer and/or you. With permission, these third parties include employment screening, background check, credential verification, and other vendors providing similar services. However, we also may provide your Personal Information without additional permission to third parties directly involved in the operation, performance, support and/or maintenance of the Site and each service offered on the Site, including our web site designers, hosts, service providers, technical consultants and business partners. Any Personal Information, however, will be used by such third parties (e.g., web site designers, etc.) only to perform their functions and/or to provide services in support of the Site and for no other purpose. Aggregate information may at times be shared with PeopleAnswers business partners and other third parties. Also, as stated above, PeopleAnswers will share your Personal Information (generally other than test answers) with Client-Employers.
We reserve the right to assign or transfer your Personal Information to any successor in interest to our business associated with the Site by merger, reorganization, sale of all or substantially all of our assets or equity interests or operation of law. We also may divulge Personal Information if such information is required for us to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or if we reasonably believe that you have committed an unlawful act or acts that may endanger the health or safety of another user or of the general public.
How does PeopleAnswers secure my Personal Information?
- We employ internal access controls to ensure that the only people who see your information are those with a need to do so to perform their official duties.
- We train relevant personnel on our privacy and security measures.
- We physically secure the areas where we hold hard copies of the information that we collect online. We regularly back up the information that we collect online to insure against loss.
- We use technical controls to secure the information that we collect online as appropriate, including but not limited to: hash technology, encryption, firewalls, and password protections.
- We periodically test our security procedures to ensure personnel and technical compliance.
Do I have the choice to opt-in or opt-out of any uses of my Personal Information? We recognize the importance of providing you with the choice to "opt-out." You can "opt-out" of receiving any email notifications by contacting our Privacy Officer at the Contact Address. However, with respect to any Personal Information that is sensitive in nature, you may only “opt-out” by declining to provide us with the information. If you choose to “opt-out” by declining to provide us with Personal Information, you may not use this Service or the Site.
Can I make corrections to Personal Information collected online?
You may request to view the Personal Information collected about you through your use of the Site operated by PeopleAnswers by contacting our Privacy Officer at the Contact Address. If at any time you wish to change, correct or update your Personal Information, or have it removed from our database, you may do so by submitting a change request to our Privacy Officer by sending an email to the Contact Address.
We have designated our Privacy Officer, who can be contacted at the following address ("Contact Address"):
By Mail: Attention: Privacy Officer, PeopleAnswers, 14185 Dallas Parkway, Suite 550, Dallas, Texas USA 75254
By Telephone: +1 800.915.3243
By Email: privacy@PeopleAnswers.com.
Persons under the age of 13 are not authorized to use the Site and PeopleAnswers does not knowingly solicit or collect information about children. However, PeopleAnswers is concerned about the safety of children and their use of the Internet. Therefore, in accordance with the Children's Online Privacy Protection Act of 1998, we will never knowingly request or solicit personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. In the event that we receive actual knowledge that we have collected such personal information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practical.
Where does PeopleAnswers store Personal Information?
PeopleAnswers contracts with one or more third parties to maintain and host the Site. Therefore, any information you submit, including Personal Information, is maintained and stored on a computer server maintained by a third party host. Your use of the Site and any provision of Personal Information you submit to or review on the Site constitutes your acknowledgement that such information or content could pass through and may be stored in servers outside the possession or control of PeopleAnswers. You agree that PeopleAnswers has no liability or responsibility for any such pass through or storage of same, except to the extent of PeopleAnswers’ gross negligence or willful misconduct.
What about privacy on Internet sites linked to the Site?