We are looking for a District Manager for Torrid
with specialty apparel, multi-unit experience who will be responsible for
leading and directing a group of stores towards achieving company objectives.
The District Manager's role is to achieve district operational consistency and
to communicate and implement company directives in partnership with the
Regional Director and HQ.
Ensures that all stores achieve
sales plans and/or comp sales goals.
Delivers District UPT and ADT
performance in line with the Company average.
Manages District shrink within the
Company guidelines and goals.
Manages District payroll hours
within the Company guidelines.
Identifies, recruits and hires
candidates that are selling and fashion focused.
Proactively determines District
manpower needs and maintains a pool of qualified candidates (internal and
Minimizes turnover by hiring and
retaining qualified people that are career focused and fit the Torrid
culture and image.
Facilitates professional growth of
management by identifying developmental needs and providing opportunities
Demonstrates a proven track record
of developing and promoting associates to higher positions within the
Educates and develops team on
women’s fashion trends, image and sales techniques.
Holds associates accountable for
their performance and development, and provides them with timely feedback
Coaches and offers feedback to
ensure all store associates utilize selling philosophy to provide the
Torrid Experience to every customer every time they come into a Torrid
Stays current on new fashion
trends and styles impacting the Torrid business
Is the fashion inspiration for all
associates/customers and ensures the Torrid image is well represented by all
Ensures the store environment is
appealing to customers with excellent visual merchandising, encouraging
customers to return.
Coaches store management to
maximize selling, effectively scheduling staff and monitoring floor
Partners with HQ, RD, store
management, or mall marketing office, etc, to identify sales opportunities
and initiate actions.
Communicates business objectives
and provides feedback to the store teams regarding their
Represents the Company and Torrid
brand with integrity to customers, associates and business partners.
Provides fair and consistent
leadership to all stores within the District and motivates for improvement
regardless of store results.
Recognizes and appreciates the
contributions of all team members.
Represents the Torrid image in
their own personal appearance.
Ensures store compliance with all
Company policies and procedures including but not limited to operational,
merchandising, financial, administration, compensation, safety, salary and
loss prevention policies and procedures.
Is aware of and ensures store
compliance with all Federal, State and/or local laws and regulations.
Visits each store regularly,
completes Store Visit Guides, and audits procedures accordingly.
Ensures all stores maintain
housekeeping standards to provide a clean and safe environment for
customers and associates.
Ensures that stores are
merchandised to planogram and makes adjustments as needed to drive sales.
Communicates merchandise needs and
issues to merchants and analysts.
Minimum 5 years of
specialty/apparel management experience and at least 1-2 years as District
Manager or equivalent.
Knowledge of women’s fashion is a
must and knowledge of fashion for Torrid targeted market and plus-size
customer needs is preferred.
Minimum of high school graduate or
GED equivalent. College degree a plus.
Illustrates a dedication to
meeting requirements of internal and external customers, responding to all
customer requests promptly and thoroughly.
Strong communication skills
including ability to work in a team environment, give honest, direct
feedback and is a solid verbal and written communicator.
Meets deadlines, prioritizes
appropriately, copes well with change, and maintains composure under pressure.
Is accountable for results,
approaches obstacles proactively and looks for ways to resolve problems
Flexible and adaptive to
environment, ideas, changes and challenges.
Physical Requirements (with or
without reasonable accommodation).
Able to travel frequently.
Regularly required to sit, stand,
bend and lift/move up to 10 pounds. May lift/move up to 30 pounds