Business Unit:
Hot Topic, Inc

Office Services Associate

Hot Topic, Inc. Corporate Office

City of Industry

Metro Area:
City of Industry


Postal Code:

Functional Area:
Administrative and Support Services

Requisition Number:

First Open Date:

Post Date:

Provides clerical/facility support for Hot Topic, Torrid and BlackHeart Departments as needed. This position reports to the Manager, Office Services.

• Processes all Fed Ex outgoing packages.
• Provides back up support to the reception team.
• Performs various tasks for company projects as assigned by supervisor.
• Processes and/or distributes copy jobs.
• Processes Store Mail – incoming and outgoing.
• Assists in producing Power Point and Excel spreadsheets.
• Processes all concert requests.
• Assists with HQ furniture moves as needed.
• Replaces office machine toner and paper supplies.
• Responds to troubleshooting requests for various HQ & DC office machines.
• Ensures the conference rooms and meeting spaces are maintained.
• Assists all HQ and DC employees with special requests
• Carpool Program
• Movie/Discount tickets
• Performs other job duties as needed.

Experience & Education
• One to Two years working experience in an office environment.
• High School or Equivalent.

Competencies & Skills
• Illustrates a dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly.
• Strong communication skills including ability to work in a team environment, give honest, direct feedback and is a solid verbal and written communicator.
• Upholds and furthers HOTT’s culture and values. Inquisitiveness and open mind regarding teen music and fashion trends.
• Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure.
• Is accountable for results, approaches obstacles proactively and looks for ways to resolve problems and issues.

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