POSITION OVERVIEW
The District Manager is accountable for driving profitable business results and operational excellence through effective selection, proper placement, training, coaching, and utilization of the store management team. Key areas of focus include the client experience, retail revenue growth, expense management, marketing, merchandising, and process execution.
ESSENTIAL DUTIES AND RESPONSIBILITIES
In a multi-store environment, District Managers are required to do the following:
Client-Centric - Model and promote exemplary client engagement practices
1. Direct a consistent focus in delivering exceptional client experiences
2. Analyze strengths, weaknesses, opportunities, and threats in the business/market to capture a greater market share
3. Remain up-to-date on what is current in the fashion industry
4. Ensure Client Experience Brand Standards are maintained
Merchandising Excellence - Clearly and consistently represent merchandising principles
1. Understand business concepts and use strategic processes to make good business decisions
2. Ensure visual guidelines are set in accordance with Company direction
3. Ensure Merchandising Brand Standards are maintained
Operational Excellence - Create and sustain systems that support company goals and initiatives
1. Manage profit and expenses
2. Direct workforce management activities
3. Direct merchandise-flow activities
4. Manage operational execution
5. Ensure Loss-Prevention policies and practices are being followed
6. Ensure Operational Brand Standards are maintained
Leadership Attributes - Identify, recruit, hire, and retain talented associates
1. Motivate, inspire, and lead teams to achieve results
2. Ensure development opportunities are provided for associates
3. Recognize individual and team achievements and contributions
4. Ensure company policies, procedures, and standards are effectively implemented
5. Lead change and innovation
QUALIFICATIONS
- Strong verbal and written communication skills
- Proficient in Microsoft Office Suite and the Internet
- Ability to travel
- Availability to work weekends and evenings
- Ability to execute store duties, including but not limited to
- Backroom processing
- Visual presentation standards/Marketing presentation
- Register functions
- Bachelor’s degree or equivalent experience
PREFERENCES
- Multi-store management experience
- High volume experience