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Business Unit:
Terminix

Title:
Operations Manager(CA) - 100323

Location:
CA-1000037 - TMX East Bay Commercial Branch

City:
Union City

Metro Area:
San Francisco/Oakland/San Jose

State:
CA

Postal Code:
94587

Functional Area:
Management

Branch Number:
2137

Requisition Number:
475946

First Open Date:
01/22/2013

Post Date:
05/30/2013

Description:
An Equal Opportunity/ Affirmative Action Employer – AA/EOE/M/F/D/V

SUMMARY:

At Terminix®, our people bring tremendous pride and integrity to everything we do. In turn, we provide a working environment where these skilled professionals can achieve true satisfaction in their own lives.

We are proud to offer our exceptional associates competitive compensation, comprehensive benefits and outstanding opportunities for professional development. If you're committed to providing the highest level of customer service, we have an ideal opportunity for you. In this position you will select, train and direct employees within the branch in order to achieve budgeted goals in the areas of sales, service, collections and expense control.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 Recruit, interview, hire and train the branch sales staff, service department and bookkeeping employees.
 Direct, monitor and motivate the branch sales staff to increase the customer base.
 Coordinate and direct the branch service department to service al customers.
 Supervise the branch bookkeeping employees in the areas of data entry, accounts receivable and accounts payable.
 Monitor and control expenses.
 Plan, organize and inspect activities of termite control technicians.
 Handle complaint problems.
 Other duties may be assigned.
 Must be willing to relocate

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

 High school diploma or general education degree (GED); Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

 Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
 Ability to write routine reports and correspondence.
 Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS:

 Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
 Ability to apply concepts of basic algebra and geometry.


_____________________________________________________________________________________

REASONING ABILITY:

 Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
 Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS:

 Appropriate state certifications pertaining to pest control.

SPECIAL SKILLS:

 Basic understanding of Internet and e-mail processes, software applications, and basic computer hardware.

SUPERVISORY RESPONSIBILITY:

Job Title of Employees Reporting To This Position:

 Sales Manager Office Manager
 Termite Control Manager Pest Control Service Manager

OTHER:

• Must be willing to relocate.



At Terminix, people come for a job and stay for a career. As a Terminix associate, you’ll enjoy excellent compensation and benefits as well as the opportunity for the professional growth and respect that comes from working for an industry leader. Qualified candidates must have a high school diploma or general education degree (GED). [We] perform criminal background checks, motor vehicle record checks and drug screening.



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