Business Unit:
Bell Partners

Title:
Make Ready

Location:
NC - Forest Hills (p91422)

City:
Wilmington

Metro Area:
Wilmington

State:
NC

Postal Code:
28403

Functional Area:
Onsite Management

Description:
Maintenance Assistant – Make Ready Department: Management Services Reports to: Maintenance Manager Supervises: 0 Status: Non-Exempt Purpose of the Job Maintenance Assistants perform a wide variety of maintenance, repair, grounds keeping and other interior and exterior maintenance duties for the community under the supervision of the Maintenance Supervisor. Essential Functions and Responsibilities  Show respect for residents and community staff at all times, providing excellent customer service  Ensure all vacant apartments are ready prior to move-in by completing a Make-Ready Checklist of needed services and repairs.  Complete all services and repairs correctly and on schedule.  Inspects vacant apartments and inform Maintenance Manager and/or Senior Maintenance Technician of needed repairs and services.  Respond to all repair requests and maintenance concerns from residents and staff  Report equipment malfunctions or breakdowns as well as any hazardous conditions to the Maintenance Manager and/or Senior Maintenance Technicians in a timely manner  Assist with vacant apartment trash-outs and keeping grounds clean  Maintain resident privacy and receive proper authority prior to entering resident apartments  Ensure that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors  Attend in-service training and education sessions, as assigned  Work with vendors as instructed, such vendors for landscaping, painting asphalt, etc.  Must follow all safety/OSHA Requirements Additional Functions and Responsibilities  Additional duties as assigned Knowledge, Skills and Abilities:  Basic understanding and ability to repair HVAC, plumbing, electrical, basic carpentry and mechanical systems  Available to work days and evenings, weekdays, and weekends  Must demonstrate support of Bell Core Values  Must demonstrate ability to provide exceptional customer service  Must demonstrate ability to successfully work on a team  Must be able to clearly communicate both orally and in writing Education and Background:  Must be a minimum 18 years of age  High School degree or equivalent required  1-3 years previous maintenance experience desired preferably in a similar facility  HVAC, EPA and/or CPO certifications may be required in many communities, based on staffing levels Requirements These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation. Physical Requirements: See; View CRT Screen; Color Perception; Hearing/Listening; Clear Speech; Manual Dexterity; Walk; Bend; Reach; Lifting - 50 Pounds; Sit; Stand. Mental/Reasoning Requirements: Reading-Simple; Writing-Simple; Clerical; Basic Math Skills; Analysis/Comprehension Judgment/Decision Making Work Environment: Shift work; Works Alone; Works with Others; Verbal Contact with Others; Face to Face Contact; Outside; Mechanical Equipment; Electrical Equipment; Moving Objects; High Places; Fumes/Odors; Hazardous Materials The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position.


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