Imagine Building Your Career By Making Someone’s Day.
You're going to like it here. At Sun Loan, we give people the financial help they need when they need it most. We also give ambitious, hard-working individuals the chance to make their mark, move up, and find real success.
At Sun Loan, we know that customer service is the key to our success. We also know that the best way to make our customers feel appreciated is to make our people feel appreciated. That's why our culture focuses on the people who make our success possible. From benefits that are among the best in the business, to a culture that makes you feel like you're part of a family, Sun Loan is one amazing place to build a career.
Supervisor (District Manager)
We seek an experienced professional in the consumer loan, retail or restaurant industry to maintain a well-run and profitable territory of 7 offices. This individual will assist the organization in leading a team of employees to understand and execute the company’s mission and goals. This will entail developing the knowledge and skills to diagnose trends in employee behavior, anticipate difficulties and initiate prompt corrective action when needed. In addition, they will perform the following:
Oversee office lending and collections practices in accordance with state and federal regulations as well as Company policy.
Use available training and development resources to improve office and staff performance.
Observe and implement established Company policies and procedures.
Set individual office performance goals; guide offices and employees and actively influence events to achieve performance goals.
Identify opportunities for growth by discerning existing offices that would benefit by relocation and by recognizing expansion opportunities in their territory.
Perform regular visits of offices in territory; review credit extension, cash control, delinquency and customer service for compliance with federal and state regulations and Company policies and procedures.
Analyze operational reports; develop, with the assistance of the Regional. Supervisor, an individual course of action for each office in territory based on gathered information.
Recruit, hire, train, motivate and evaluate (personally or through office Manager) new and existing employees. Determine office staffing needs as well as salary adjustments and counseling of employees.
Plan and coordinate local advertising campaigns from inception to completion.
Must be able to earn a certificate of completion for our Branch Training Program.
Experience in the consumer loan, retail or restaurant industry preferred.
Ability and desire to quickly learn and implement new job-related information.
Ability to establish priorities and a course of action for handling multiple tasks.
Willing to modify plans and behavior when necessary to meet a goal.
Maintains effective professional relationships with employees.
Strong communication and management skills.
Ability to interact in a positive, calm and effective manner with the public, customers, subordinates and others, including individuals who are frustrated, aggravated or irate.
Uses tact in all communications; sensitive to the feelings and needs of others.
Maintains a professional appearance and conduct (during both business and business related social situations).
Willing to travel as needed – generally 4 of 5 working days for field visits.
Must have own vehicle, able to drive and have current automobile insurance.
Must be willing and able to fly for meetings, conferences, etc.
We want Sun Loan to be a place where you build long-term success. That's why, from day one, we invest in your future.