Opportunity for a one-of-a-kind role at a unique nonprofit concept!
We are currently seeking a Cares Ambassador for Panera Cares Community Cafe
Panera Cares is a nonprofit community cafe of shared responsibility that is run on a donation-based system.
Cares Ambassador Profile
- Compassion, empathy and genuine desire to make a difference in the lives of others
- Purpose-driven, self-accountable and inquisitive
- Exceptional communications skills, articulate, able to talk to anyone
- Ability to make decisions on what is right or wrong while staying true to the Panera Cares mission
- Passion for the Panera Cares mission
- Mature (self-reliant, self-critical, and self-motivating)
- Experience in de-escalation and working with diverse populations
- Customer service experience is preferable
- Non-profit experience a plus
Cares Ambassador Responsibilities
- The Panera Cares greeter is the ultimate ambassador of the Panera Cares mission.
- Assist management in their goal of securing our cafe to be a safe, warm and welcoming environment
- Ensure a dignified dining experience for all
- Educating customers and community members about our mission
- Additional responsibilities include:
• Own our mission through all of your actions and interactions
• Active participant in our volunteer program
• Positive presence to diffuse potential difficult situations that are not aligned with our mission
• Relationship-building with customers and visitors to our cafe