ABOUT INFOR DEMO SERVICES:
The primary role of the Demo Services Team is to help enable new sales by enhancing standard products and creating customized solutions to meet specific requirements for demonstrations. Our technical knowledge combined with presales and product development experience allows us to quickly understand prospect requirements and build custom demo solutions.
JOB SUMMARY:
Are you highly creative and interested in learning new applications and technologies? Do you like problem solving and have the drive to continuously improve your skills? Are you able to quickly switch between several high priority tasks while maintaining focus? We are looking to expand our Demo Services Team at Infor.
For this position we are seeking a highly motivated individual that will be working directly with presales (Solution Consultants) to come up with new innovative ways of selling our software. You will be responsible for understanding their business requirements, figuring out the best way to meet these requirements and finally to create the demo solution (functional prototypes). This is done in close collaboration with the solution consultant and since we are providing a service it is important that you like working with people. This position is a non-prospect/customer facing position.
To be successful in the Demo Services Team you also need a can-do attitude, a strong inner drive and have a genuine love of technology. We need you to be a team player, but you will get the opportunity to shine as well.
PRIMARY RESPONSIBILITIES:
• Gain a full understanding of all technical aspects of Infor products in the assigned area of functional presales support
• Improving demo capabilities by collecting, designing, implementing and communicating key features to ensure best possible demonstrations.
• Conceptualize, design and build demo solutions with guidance from technical and functional solution consultants
• Providing informal training on solutions and procedures delivered by the group
• Participate at tradeshows, conferences and other events as needed
EDUCATION & EXPERIENCE:
• Bachelor's degree in business, software engineering, computer science or equivalent.
• Strong knowledge of HTML5, JavaScript, CSS3 as well as common technologies such as AngularJS, TypeScript, JQuery, Bootstrap and GIT.
REQUIRED SKILLS & KNOWLEDGE:
• Acting as point of contact and focal point for solution consultants, both proactively and in support situations.
• Being capable of developing proof-of-concept prototype demo-solutions
• Ability to work effectively under pressure and meet tight deadlines
• Excellent creative problem solving skills
• Passion for innovative technologies
• Very good organizational, analytical, and communications skills
• Curiosity, willingness and ability to continuously learn new areas
• Self-starter with the ability to work independently as well as in teams.
• Very good English, written and spoken
• Ability to prioritize tasks to ensure completion on time
• Service minded
PREFERRED SKILLS & KNOWLEDGE:
• Project management experience
• Knowledge of Infor products (application and technology)
• Minimum 1-3 years of experience from Solution and Business Consulting
• Experience with web standards; browser capabilities; mobile device capabilities and limitations; best-practice development techniques
OTHER:
• We operate in a global environment and support presales globally. You may be required to work odd hours on occasion to support our people in other geographic locations
• 5% travel to support team initiatives
