POSITION SUMMARY:
Support the daily operations of the Business Innovation PMO including but not limited to facilitation of weekly portfolio status reporting cadence processes, identification, escalation, and follow-through of critical and high priority project issues and risks, and support Head of Business Innovation PMO with the design and implementation of PMO process improvement related projects.
ESSENTIAL FUNCTIONS:
• Facilitate collection of weekly Application Development and Infrastructure status reports
• Update weekly PMO project dashboard and Key Performance Indicators (KPIs)
• Consolidate and distribute weekly executive status pack with executive summary/highlights
• Identify critical portfolio issues and risks for management review and action
• Review all project status reports and identify PM discipline opportunities for review with Delivery Managers and Project Managers
• Identify consistent themes for PM discipline continuous improvement opportunities
• Support the implementation of required improvements to weekly portfolio status reporting cadence processes
• Assist with monthly, quarterly, and yearly processes for project budget forecasting and planning
• Generate and maintain portfolio timelines and Gantt charts including project interdependencies
• Support communications with the Business Innovation PM community
• Support implementation of standard project stakeholder communications
• Support Head of PMO with project reviews and remediation efforts
• Support the generation and implementation of project management methods and standards
• Support Head of PMO with the implementation of standard project management and collaboration tools
• Conduct required activities to support PMO resource management plan
• Support project teams with project initiation and planning activities
• Facilitate discussions with project stakeholders to define all project tasks and resource needs
• Monitor progress of projects across the portfolio
• Identify portfolio level issues and risks
• Identify and support the management of interdependencies between projects across the portfolio
• Support project teams in documenting and implementing lessons learned
• Provide level 2 support for TrackerSuite project management and time tracking tool
• Support the generation and tracking of PMO performance metrics
• Ensure company standards and policies are followed
EDUCATIONAL/SKILL/EXPERIENCE PREFERENCES:
Minimum Qualifications:
• 4-year college degree or related experience
• 2+ years of experience as a project coordinator and/or Project Manager for small and medium sized projects
• Strong analytical skills with great attention to detail
• Strong interpersonal skills; must be able to interact with personnel in multiple business roles
• Excellent English verbal and written communication skills
• Excellent organizational skills
• Ability to work independently in a global setting including multiple cultures, time zones and potential language barriers
• Formal Project Management Training or equivalent work experience
• Microsoft Word, Excel, PowerPoint, Project, SharePoint, and Visio
Preferred Qualifications:
• Industry Certification (PMP, Prince2) in Project Management a plus
• Experience with Automation Centre TrackerSuite a plus
PHYSICAL REQUIREMENTS
• General office environment
• Domestic/International Travel may be required
• No special physical demands
