Prospects and generates sales revenue by adding new program residential customers and cross selling and up selling current residential customers through telemarketing.
Calls prospective customers utilizing automated dialing system to explain type of service or product offered. Quotes prices and encourages customers to buy. Records names, addresses, purchases and reactions of prospects solicited. Sells programs and services to present, former, and prospective customers through telemarketing. Secures sales and arranges delivery date. Estimates date of service to customer based on knowledge of production and service schedules. Notifies customers of scheduled application service appointments. Prepares and maintains proper sales reports.
ServiceMaster Commitment Customer Orientation/Positive Impact Results Orientation/Sense of Urgency Change Mastery Relationship Building/Sensitivity Problem Solving and Decision Making Initiative
Education and Experience Requirements
High School Diploma or general education degree (GED) or 0 - 1 years of related experience in lawn/horticulture agronomic field and/or training or equivalent combination of education and experience 1+ years of sales experience preferred Certification as required by federal, state or local law
Knowledge, Skills, and Abilities
General knowledge of the industry, organization, products, and/or services
Demonstrated knowledge of selling techniques (prospecting, overcoming objections,
Ability to find and assess potential sales opportunities
Ability to build customer relationships and provide appropriate levels of customer service
Strong communication (verbal and written)
Ability to calculate figures and amounts such as discounts, interest, commissions,
proportions, percentages, area, circumference, and volume.
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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